Branded mobile app allows keeping digital interactions with clients while making the rent-a-bike process more efficient.
We digitalized everything related to interacting with a client: choosing a scooter, a tariff, pickup time, uploading documents for scoring. The onboarding of a user with general terms and conditions happens on their own device.
Once the onboarding is done, the user gets an ultimate solution for rental experience in the single app. Just a few clicks stand between the moment when an idea of hiring a bike comes to mind to actually riding a bike. Any issues? All these and alike matters are solvable in the app. Alerts and push notifications allow customers to see all important information. Easy, smooth, user-friendly. And yeah, let alone the customer support live chat. So, the whole process turns into a unified 'issue/request - solution' flow. Branded app also allows for wider marketing options, including in-app promos.
Thus, the branded app can hit many goals while packaging all backend and frontend processes into a single box.